The Most Expensive Lie in Enterprise IT: "ServiceNow Is Infinitely Customisable"
Launch post: 48,000+ impressions, 159 reactions, 55 comments.
Writing
I write about ServiceNow cost, performance and governance on LinkedIn.
The Bathroom Breakdown
Your ServiceNow Renewal Is Coming: 4 Places to Check Before You Sign
Launch post: 21,000+ impressions.
ServiceNow Performance Optimization for Mature Instances
2026